Executive Support

Quick Start Information

Accessing Your Google Mail via a Web Browser

  1. Visit email.umich.edu.
    • This will take you to the U-M Weblogin screen. 
  2. Enter your uniqname and UMICH Kerberos password, and click "log in."
  3. Use the top Google navigation bar in any Google application to open additional Google apps. 

Accessing Your Google Mail via a Mobile Device

iPhone, iPad, iPod Touch

These instructions allow you to fully sync your iPhone, iPad, or iPod Touch with your U-M Google Mail, Contacts and Calendar:

  1. Tap Settings on the Home screen.
  2. Go to Mail, Contacts, Calendars.
  3. Tap Add Account... under Accounts.
  4. Tap Microsoft Exchange.
  5. Enter your full University of Michigan email address (uniqname@umich.edu) under Email.
  6. Enter "m.google.com" (not including the quotation marks) under Domain. (NOTE: If you have a newer device with iOS6 you may not have this field. Continue to step 7.)
  7. Enter your full University of Michigan email address (uniqname@umich.edu) under Username.
  8. Enter your Kerberos password under Password. (NOTE: If you did not have the Domain field then you need to enter an INCORRECT password here.)
  9. Change the default Description (My Exchange Account) to something else, such as "U-M Google Account."
  10. Tap Next.
  11. A warning may be displayed saying "Cannot Verify Server Identity." Tap Continue
  12. Enter "m.google.com" under Server (not including the quotation marks).
  13. Clear the Domain field (removing the m.google.com entry you made before).
  14. Enter your email address (uniqname@umich.edu) in the user name field.
  15. Enter the CORRECT password in the password field.
  16. Tap Next again.
  17. Make sure Calendars is ON.
  18. Turn ON Mail to enable push Google Mail in the Mail app.
  19. Optionally turn on Contacts. This will sync the contacts associated with your U-M Google account.
  20. Tap Save.

Once you've configured your new account, delete any old U-M Exchange or IMAP accounts to avoid sign-in errors and duplicate messages on your device. 
  1. Tap Settings on the Home screen.
  2. Go to Mail, Contacts, Calendars.
  3. Tap your old Exchange or IMAP account to open the setting page.
  4. Scroll to the bottom of the page for that account and tap Delete Account.
  5. On the confirmation page, tap Delete Account.

Android Phones

There are two options for setting up your Android device: using a Google account or using the Corporate Account. If you have a personal Google account set up on your device already, you can use the Corporate Account option to keep your email account separate. If you would like a unified inbox with all of your email in one place, use the Google account option.

For faculty and staff, we recommend installing the Google Device Policy app on your Android device. This free app is available on the Android Marketplace and allows lost or stolen devices to be located via GPS or remotely wiped in emergencies.

Using a Google Account
  1. From Home, tap the Settings button.
  2. Tap Accounts (for some devices, this may be called Accounts & Sync).
  3. Tap Add Account.
  4. Choose the Google option.
  5. Sign in with your full U-M email address and Kerberos password.
  6. Tap Next.
  7. Choose which items you’d like to sync to your device.
  8. Tap Next.
  9. Tap Finish Setup.
Using a Corporate Account
  1. From Home, tap the Settings button.
  2. Tap Accounts (for some devices, this may be called Accounts & Sync).
  3. Tap Add Account.
  4. Choose Corporate Account (Microsoft Exchange or Active Sync Exchange).
  5. Enter your full U-M email address and Kerberos password.
  6. In the Username field, enter your full U-M email address
  7. Tap Next. An error will display saying that the device cannot sync. Dismiss the error.
  8. In the Server field, enter m.google.com.
  9. Tap Next.
  10. Tap Finish Setup.

Accessing Your Former Accounts

All of your email and calendar information has been copied to Google automatically for you, but you can still go back and access your old systems if you like. Your old email and calendar systems will be available to you in a read only only state until July 14.

There are a couple of small changes on how to login to your old systems. The exact steps you should follow are below. There are two sets of instructions. One for users of University’s Outlook/Exchange system, and one for users of the University’s IMAP (Webmail, Mac Mail) system.

Logging Into Outlook/Exchange 

As part of the Exchange migration, your account name was changed to gmigr-uniqname@umich.edu. Your password was also changed. You were sent an email message (to your new Google Mail account) with your login information. This message was sent from exchange.support; look for that name in the left-most text column in your Google Mail account.

After locating this email, you can log into your former Exchange account using any web browser by visiting: https://exchange.umich.edu/ and logging in with the credentials sent by exchange.support.

You can locate messages, events, and contacts via the Exchange Web interface, but you cannot send or receive email with your uniqname@umich.edu email address.

Any client software (such as Outlook or mobile devices) that was configured prior to your migration will no longer work with your Exchange account.

Logging Into University IMAP (Webmail, Mac Mail)

Visit mail.umich.edu and click on either the Log in to Maize or Log in to Blue links, depending on which Webmail version you prefer. 

Any client software you have configured will continue to be connected, but mail you send will not be synchronized with your Google Mail account. We strongly recommend you do not send mail from your University IMAP account. 
 

Accessing Voicemail on Exchange

As part of the migration process for some Exchange accounts, voicemail accounts were separated into a new account called Voicemail-Only accounts. As part of this process, you were sent an email (to your UM Google Mail account) with your login and new password/PIN.

To sign into your Voicemail-Only account via the Web, visit https://exchange.umich.edu/ and sign in with your 10-digit phone number and your new password/PIN.

You can also call 734-615-4242 from anywhere and sign in with your new password/PIN.

Further Support

During your one-on-one support time on Monday (or the first week, as your schedule allows), the Google Guide assigned to support your transition can configure additional options, such as Notifications, with you and your support staff. Google Guides can also help configure your email account to allow support staff to manage your mailbox or send email on your behalf.