April 9 Migration Issue Identified

posted Apr 9, 2012, 8:14 AM by Rita Girardi
The Google Team and ITS Service Center have been receiving incident reports from April 9 migration participants that mail dated prior to early April has not migrated. We are currently assessing the situation to determine the extent of the problem and are in contact with Google to help determine its cause. We ask everyone that migrated this weekend to double check their new UMICH Google Mail accounts to make sure all of their content was moved successfully.

If you notice a problem, please contact the ITS Service Center at 734-764-HELP (4357) Option 4 or 4HELP@umich.edu so that we can track the issue and arrange to re-migrate your account.

We will post further updates as more information becomes available. We apologize for any inconvenience this has caused and are working to rectify the situation as quickly as possible. Thank you for your patience and understanding.