We will provide daily updates after each major phase of the project until technical issues and support issues return to a moderate level. The Phase 2 migration occurred this past weekend. This email details the activities completed during the first business day of operation.The following units migrated to Google this weekend:
Number of users migrated: 4,074
Departmental resources (e.g. conference rooms) migrated and/or created: 289
Departmental accounts (e.g. departmental mailboxes) migrated and/or created: 278
Initial mail migration began on Wednesday, June 6 and was completed by Monday, June 11. Daily delta migrations were completed for the remainder of the week. Calendar migrations for those with Meeting Maker calendars began at 5:00 pm on Friday, June 15. Google migration activities for the rest of the faculty and staff began at 8:00 pm. The entire process completed around 5:00 am on Saturday.
Transition Desk Summary
Google Guide Summary
Student Google Guides and ITS and Unit Staff Google Guides were on-site at 47 locations on Monday. The number of on-site support personnel ranged from one to five depending on the location and unit preference.
Additionally, project team members and Unit IT Staff were at Fleming (10:00 am to 2:00 pm ), Athletics and Rackham on Saturday, June 16.
Over 185 faculty and staff were provided assistance by Google Guides. The topics of the support questions that were covered included:
Executive Support Summary
As part of the roll-out, each unit identified executives and other key personnel that needed special face-to-face consulting as part of the roll-out. Some units provided their own executive support, but the project team provided Executive support for the following units:
Overall, the migration of data and the support of users went very smoothly this weekend. The biggest issues that were faced included:
The data in the resource calendars for the unit did not migrate. The project team reviewed the Departmental Resources worksheet that was provided by the unit. The unit inadvertently forgot to mark anything in the column “Migrate Data?” so the data was not migrated.
Fourteen (14) people with a med affiliation could not be migrated to Google since approval had not been granted by the individual users to be moved out of the restricted sub-org.
On Friday night, about twenty-five (25) users were removed from the “You’ve Gone Google” mail list that was sent out on Saturday morning. After numerous attempts to send out this message, it was successfully sent at 8:28 am. These messages were sent out again on Saturday night at 9:21 pm. This was caused by the support person responding to the issue and correcting the problem with the mass mailing system.
This occurs during each migration for various reasons including, but not limited to: users not making selections in the Migration Assistant, users missing from the migration list, applicable options missing from the Migration Assistant, and new faculty or staff hiring into the unit after the Migration Assistant was closed.
Since there are no major or minor open issues, a Day Two report will not be sent on Tuesday.