We will provide daily updates after each major phase of the project until technical issues and support issues return to a moderate level. The Phase 4 migration occurred this past weekend. This email details the activities completed during the first business day of operation.
The following units migrated to Google this weekend:
Number of users migrated: 2,286
Number of users with email and calendar (no data migration): 246
Departmental resources (e.g. conference rooms) migrated and/or created: 74
Departmental accounts (e.g. departmental mailboxes) migrated and/or created: 13
Initial mail migration began on +Monday, August 6. Daily delta migrations were completed after the initial mail migration finished. Google migration activities for faculty and staff began +at 8:00 pm on Friday. The entire process completed +around 2:30 am on Saturday. Departmental resources were migrated on +Saturday.
Accuracy rate: 99.87%
Accuracy rate: 99.54%
Accuracy rate: 99.11%
Accuracy rate: 98.81%
Service Center Summary
Google Guide Summary
Student Google Guides and ITS and Unit Staff Google Guides were on-site at 16 locations on +Monday. The number of on-site support personnel ranged from one to four depending on the location and unit preference.
Nearly 100 faculty and staff were provided assistance by Google Guides. The topics of the support questions that were covered included:
Executive Support Summary
As part of the roll-out, each unit identified executives and other key personnel that needed special face-to-face consulting as part of the roll-out. Most units provided their own executive support. The project team provided Executive support for the Institute for Social Research.
Overall, the migration of data and the support of users went very smoothly this weekend. The biggest issues that were faced included:
Data migration for the Institute for Social Research and EECS was not completed by 8:00 am on +Saturday. A notice was sent to the Unit Readiness Coordinators and/or Technical Leads on Saturday letting them know that the data migration had not completed although faculty and staff could access their Google email and calendar accounts.
Since there are no major or minor open issues, a Day Two report will not be sent on Tuesday.