Google has a lot going on and with over 40 apps available on your M+Google account, new features are released frequently. Some changes are wide-ranging and impactful. Many are minor and are implemented with little effect to users. With all that activity, it’s not realistic (or necessary) to communicate every change in Google Apps to campus. So, how and when do we communicate with you? We’ll outline our current efforts in this post, but we welcome your comments and suggestions as well.status.its.umich.edu as soon as we know about them. Notices that are posted there are also sent to the Front Line Notify (fln) email list. Google posts outage information for their products at the Google Apps Status Dashboard, where you can also subscribe via RSS or email to get alerts directly from Google.
Once notice has been posted to the ITS Status Page, we also post to the M+Google site Updates and Announcements page, the M+Google Google+ page, and to the U-M Collaboration Forum. We’ll also coordinate with other ITS communication channels such as Facebook and Twitter when appropriate. We encourage you to subscribe to one or more of these sources to get notified of outages and disruptions.
In addition, if we know about significant changes far enough in advance, we’ll publish articles in the NextGen Michigan Newsletter and other social media sources such as Twitter, Facebook, Yammer, and Google+. We also review new and upcoming features during the bi-monthly U-M Collaboration Forum Live events.